In accordance with the provisions of the Consumer Code concerning “the mediation process for consumer disputes”, after having contacted us and in the absence of a response satisfactory to you, you have the possibility of resorting free of charge to a consumer mediation procedure with:

CM2C
49 rue de Ponthieu
75 008 PARIS
Tel : 01 89 47 00 14
Site internet : https://www.cm2c.net/declarer-un-litige.php
Mail : litiges@cm2c.net